What is the right action here?

[goddessfarmer]

Last Friday, I had my Insight in to the dealer for an oil change and state inspection. Today, I found the current registration on my desk. They passed the inspection and put on the new sticker without checking the new registration. They are not supposed to do that. They should have said "No registration, no inspection." So, I have all the things to make my car legal. BUT, they did not follow proper procedure, which could get them in trouble with the state. Should I let this go? Or call them and explain what happened? I'm not going to report them to the state, which someone who likes them less might do. Please discuss.

Comments

[lyonesse.livejournal.com]

i'd let it go. the state knows you have the registration anyway.

[marius23.livejournal.com]

Actually, having recently encountered a very similar situation in MA with getting an inspection w/ out a registration form, it's not obvious that what they did was de jure illegal, much less de facto. In MA, the inspection computers are connected to the RMV computers and it appears they're required to crosscheck the registration and VIN with the RMV anyway regardless of the piece of paper. I don't know what the law actually says in either MA or NH, but I bet if your dealer checked your registration with the NH DMV, then the state would not have a problem with it, and it's likely that the law is even written in such a way to make this situation perfectly legal, but I'm too lazy to actually try to look it up.

[deguspice.livejournal.com]

If your car is like mine, there is probably a couple of old registrations in the glovebox. They probably grabbed an old registration and didn't notice it was expired.

(my father once got out of a traffic ticket because he handed to the police officer the first registration form he found, which turned out to be his trailer registration and the officer used it to fill out the ticket)

[dancing-crow.livejournal.com]

ask them if that was what they meant to do?

[koshmom.livejournal.com]

I don't know the deal with NH, but in MA when you get your final registration papers you also get a sticker for your license plate. If the sticker was current, and if you handed them an old registration, they might have realized you were registered, but didn't have the current papers. Especially if you are a regular customer, they might have given you a break.

Don't worry about it.

[whitebird.livejournal.com]

Well, really, you should just let it go.

However, if you want to do the most correct thing that you can to do, you should let them know that they were lax in your perceived required procedures. If the procedure has changed, and they can check for valid registration without the paperwork, then you're just setting yourself up for learning the new procedure. If they were indeed lax in what they need to be doing, it is better for them if you apprise them of that, and let them go over the proper training with their employees.

I don't really think this is an issue that you want to bring up with the state, because people do make mistakes, and you are not actually any form of enforcement agent.